Referral partners & contracting
Discuss a dependable pathway for ongoing care.
Medical groups, IPAs, senior organizations, and referring clinicians can contact Harmony Wellness & Health about follow-up visits for patients living with ongoing health conditions. Discuss patient needs, existing clinicians, preferred visit format, and the support your organization is seeking before establishing a referral workflow.
Define the right referral pathway.
- Define the scope of the proposed relationship: scheduled clinical visits, communication with the referring practice, or a separately evaluated chronic care management (CCM) arrangement. These are distinct services and should not be treated as interchangeable.
- Agree on how care plans, medication questions, specialist recommendations, and changes in patient needs would be communicated. Discuss the referring clinician’s role and how duplicated or conflicting care would be avoided.
- For a proposed monthly CCM program, confirm whether Harmony can provide the requested model, which patients may qualify, how consent and care planning would be handled, and which organization would be responsible for service delivery, documentation, and billing.
Booking a chronic care visit does not enroll a patient in Medicare’s monthly CCM benefit. Program availability, eligibility, consent, service requirements, and patient costs must be confirmed before any CCM enrollment. Scheduled visits do not provide round-the-clock monitoring.
Start a contracting conversation.
Tell us your organization’s name, your role, a business contact number, the population and service area you support, the service you are interested in, and your expected referral volume and timeline. We can use that conversation to assess fit and discuss the next steps. Please send business details only in an initial email.
Before launching a relationship, confirm the clinical scope, available capacity, referral acceptance process, scheduling expectations, and each team’s responsibilities. Discuss the credentials and documentation your organization requires for its review, including applicable licensure, provider identifiers, insurance, and payer participation. Any network status, authorization requirements, rates, payment arrangements, or contract terms must be verified and agreed directly.
Agree on communication before the first referral.
Discuss a designated contact on each side, how appointment status and visit information would be shared, the records-transfer method, and the patient permissions or organizational agreements needed. If your organization needs particular reporting or follow-up notifications, agree on the details and feasibility before starting. No reporting integration, turnaround time, or reserved appointment volume is implied by an inquiry.
For an individual patient referral, call to confirm the appropriate visit, current availability, coverage review, and secure intake instructions. Do not send patient names, Medicare numbers, discharge records, or other protected health information through general email or the website’s general contact form. A partnership inquiry does not establish a contract or guarantee acceptance of a patient or plan.
Business inquiries: info@harmonywellnessandhealth.com · 951-293-4166
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