Referral partners & contracting
A clear next step for discharge planning teams.
Hospital discharge planners, case managers, medical groups, and IPAs can contact Harmony Wellness & Health to discuss post-discharge follow-up options. Begin with the discharge date, recommended follow-up timing, patient location, and the kind of visit needed. The team must confirm clinical suitability and appointment availability before a handoff is arranged.
Define the right referral pathway.
- Discuss the discharge summary, medication changes, pending tests, specialist instructions, and the clinician responsible for each next step. Confirm a secure records-transfer method before sharing patient information.
- For a time-sensitive discharge, call rather than rely on an online inquiry. Confirm acceptance and an appointment time directly; a request alone does not complete the transition or reserve capacity.
- If your organization is seeking a formal transitional care management (TCM) arrangement, discuss responsibility for post-discharge contact, visit timing, medication review, documentation, and communication with the existing care team before referring under that model.
A routine hospital follow-up appointment does not by itself establish that all Medicare TCM service requirements have been met. TCM arrangements, eligibility, responsibilities, and billing must be confirmed separately. This service is not emergency care or continuous monitoring.
Start a contracting conversation.
Tell us your organization’s name, your role, a business contact number, the population and service area you support, the service you are interested in, and your expected referral volume and timeline. We can use that conversation to assess fit and discuss the next steps. Please send business details only in an initial email.
Before launching a relationship, confirm the clinical scope, available capacity, referral acceptance process, scheduling expectations, and each team’s responsibilities. Discuss the credentials and documentation your organization requires for its review, including applicable licensure, provider identifiers, insurance, and payer participation. Any network status, authorization requirements, rates, payment arrangements, or contract terms must be verified and agreed directly.
Agree on communication before the first referral.
Discuss a designated contact on each side, how appointment status and visit information would be shared, the records-transfer method, and the patient permissions or organizational agreements needed. If your organization needs particular reporting or follow-up notifications, agree on the details and feasibility before starting. No reporting integration, turnaround time, or reserved appointment volume is implied by an inquiry.
For an individual patient referral, call to confirm the appropriate visit, current availability, coverage review, and secure intake instructions. Do not send patient names, Medicare numbers, discharge records, or other protected health information through general email or the website’s general contact form. A partnership inquiry does not establish a contract or guarantee acceptance of a patient or plan.
Business inquiries: info@harmonywellnessandhealth.com · 951-293-4166
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